Privacy Policy for Oranhost Limited
At Oranhost Limited (“Oranhost”, “we”, “our”, or “us”), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, purchase our services, or interact with us.
By accessing our website or using any of our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on the services you use, we may collect the following information:
Personal Information
Full Name
Business Name
Email Address
Phone Number
Billing Address
Country and State
Payment Information (processed securely through third-party payment providers)
Government-issued identification where required for verification
Account Information
When you purchase our services, we may collect:
Username
Password (stored in encrypted form)
Client ID
Hosting account information
Domain registration details
Server usage information
Support ticket history
Technical Information
When you browse our website, we may automatically collect:
IP Address
Browser type
Device information
Operating system
Date and time of visits
Pages viewed
Referral URLs
Cookies and similar technologies
2. How We Use Your Information
We use your information to:
Create and manage your account
Provide web hosting, domain registration, business email, VPS, reseller hosting, and related services
Process payments and issue invoices
Register and renew domain names
Deliver technical support
Improve our products and services
Communicate service updates and maintenance notices
Respond to customer inquiries
Detect fraud and unauthorized activities
Comply with legal obligations
Enhance website performance and security
3. Legal Basis for Processing
Where applicable, we process your information based on one or more of the following:
Your consent
Performance of a contract
Compliance with legal obligations
Protection of legitimate business interests
Protection of our customers and systems from fraud or abuse
4. Payment Information
For your security, Oranhost Limited does not store your full debit or credit card information on our servers.
Payments are processed through trusted third-party payment gateways that use industry-standard encryption and security measures.
5. Cookies and Similar Technologies
We use cookies and similar technologies to:
Keep you logged into your account
Remember your preferences
Improve website functionality
Analyze website traffic
Enhance user experience
For more information, please review our Cookie Policy.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary with trusted third parties, including:
Domain registrars
Payment processors
Data center providers
Cloud infrastructure providers
Security service providers
Government or regulatory authorities where required by law
All third parties are expected to maintain appropriate confidentiality and security standards.
7. Domain Registration Information
When registering domain names, certain registration details may need to be submitted to the relevant domain registry or registrar in accordance with applicable registration requirements.
Some domain extensions may require public WHOIS information unless privacy protection services are available.
8. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
SSL/TLS encryption
Firewall protection
Server monitoring
Malware detection
Secure data centers
Access controls
Password encryption
Regular software updates
Security auditing
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
9. Data Retention
We retain your information only for as long as necessary to:
Provide our services
Meet legal and regulatory obligations
Resolve disputes
Enforce our agreements
Maintain business records
When information is no longer required, it will be securely deleted or anonymized where appropriate.
10. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing
Withdraw consent where processing is based on consent
Request a copy of your personal information in a portable format
Lodge a complaint with the relevant data protection authority
To exercise these rights, please contact us using the details below.
11. Customer Responsibilities
Customers are responsible for:
Maintaining the confidentiality of account passwords
Keeping account information accurate and up to date
Securing their websites and applications
Backing up important website data where applicable
Reporting unauthorized account access immediately
12. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
13. International Data Transfers
Depending on the location of our servers, service providers, or domain registrars, your information may be transferred to and processed in countries outside your country of residence.
Where such transfers occur, we take reasonable steps to ensure your information receives an appropriate level of protection.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.
Any updates will be posted on this page with a revised Effective Date. Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us.
Oranhost Limited
Website: www.oranhost.com (replace with your official website if different)
Email: support@oranhost.com (replace with your official support email if different)
Phone: (Insert your customer support number)
Office Address: (Insert your registered business address)
Your Privacy Matters
Oranhost Limited is committed to maintaining the confidentiality, integrity, and security of your personal information. We continuously improve our security practices and privacy standards to ensure that your data is handled responsibly while providing reliable, secure, and high-quality hosting and technology services.